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FREQUENTLY ASKED QUESTIONS (FAQS)

Q: How far in advance do I need to order my cake?

A: Please try to order your cake as soon as possible. Celebration cakes and toppers should be booked minimum 2 weeks in advance, with Wedding Cakes and certain Bespoke Cakes 6 months in advance. I may be able to take orders closer to the date but this depends on my availability. Please don’t hesitate to phone me, email me or click “Contact Me” and fill in the contact form.


Q: What cake size should I order?

A: The number of people a cake will feed will vary dependent upon how the cake is cut. Please phone me, email me or click “Contact Me” and fill in the contact form.


Q: Do you require a deposit?

Please see Terms and Conditions for full details. When a deposit is provided and confirmed, this will secure your slot in my diary.


Q: When do I need to pay the balance for my cake?

A: The balance needs to be fully paid prior to collection. Cheques are not accepted to pay the final payment. Please see Terms and Conditions for full details.


Q: Do you offer allergy-free cakes?

A: Cakes can be made gluten-free or egg-free or alcohol-free, etc. All you have to do is ask. Please see Terms and Conditions - Allergies & Special Dietary Requirements.


Q: What happens if I need to cancel my order?

A: Please see Terms and Conditions for full details.


Q: What happens if I can’t attend my training?

A: Please see Terms and Conditions for full details.


Q: What happens if I need to alter my order?

A: Please see Terms and Conditions for full details.


Q: How much are your cakes?

A: Prices vary according to the size and complexity of the cake. For a more accurate quote, please contact me to discuss your specific requirements.


Q: What flavours of cake can I have?

A: Anything your heart desires, within reason! The most popular remain chocolate, vanilla, bubble-gum, lemon, strawberry, coconut and lemon but if you desire a cake of a different type of flavour, then please discuss with me and I will see what I can do. I specialise in bespoke services.


Q: Can I have different flavours in my tiered cake?

A: Yes, absolutely! Please don’t hesitate to contact me to discuss your specific requirements.




Quote: “The only way to do great work is to love what you do.”

Copyright © 2024, My Sweet Passion Cakes by Beata Khoo

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Terms & Conditions

FAQs

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